Booking & Reservations – Frequently Asked Questions
To get the best prices and greater choice of stateroom, it’s recommend you book your cruise a year in advance if possible. In particular, special itineraries such as holiday cruises sell out quickly.
What information is required to book a Disney cruise?
You’ll need to have the following information available:
- The itinerary you want to reserve
- The number of adults and children (under 18)
- Birthdates, addresses and phone numbers for each Guest in your travel party
- Your payment information.
- If you are a returning Guest your Castaway Club membership ID.
Do I need to buy travel insurance?
While it’s not required, we highly recommend purchasing travel protection.
As part of the booking procedure, you’ll have the option to buy the Disney Cruise Line Vacation Protection Plan, this will provide travel assistance and reimbursement for expenses such as trip cancellation, medical emergencies and more.
What documents will be required when I check in for my cruise?
- At check-in, all Guests must present valid passports or other acceptable proof of citizenship.
- All travelers are required to have a valid passport to enter or re-enter the United States by air.
- The Guest who booked the cruise must present a copy of the Online Check-In Port Arrival Form at check-in. You can save time during the boarding process by completing this document ahead of time through My Online Check-in.
Dinner seating info?
Main Seating begins between 5:45 PM and 6:15 PM and the Second Seating begins between 8:00 PM and 8:30 PM. (though these times may vary based on itinerary.)
If your seating preference is not available, an alternate seating will be assigned.
What is the best time of year to sail?
Itineraries during summer and winter holidays, including spring break, tend to be the most popular. It’s recommended that you book peak season itineraries at least one year in advance for the best price and stateroom availability.
If your schedule is flexible, off-peak times―such as during the fall months―offer greater options and best-value pricing. No matter when you sail, making your reservation further in advance will give you the best rates.
How many Guests can occupy one stateroom?
The largest Concierge-level suites can sleep 7 Guests, while all other stateroom types accommodate at least 3 people.
What are the stateroom categories on the 4 different ships and how do they differ?
Concierge: Concierge Suites provide the most opulent and spacious onboard accommodations for parties of 5 to 7 Guests. Choose from a number of Suite options—all with verandahs. In addition to Suites, you may choose a Concierge Family Oceanview Stateroom with Verandah. All Concierge-level staterooms offer the convenience and personal attention of dedicated Concierge Services.
Oceanview with Verandah: These spacious staterooms for 3 to 5 Guests offer private verandahs for enjoying scenic vistas and refreshing ocean breezes. Note that there a number of different Verandah styles available.
Oceanview: Beautifully styled, these rooms for 3 to 4 Guests provide a stunning ocean view through the in-room porthole.
Inside: These spacious staterooms are perfect for 3 to 4 Guests and are outfitted with stylish nautical fittings, natural woods and imported tiles.
Can I reserve connecting staterooms?
Yes. There are a limited number of connecting staterooms available on the Disney Magic and Disney Wonder. Because connecting rooms are a popular request, we recommend booking your staterooms as early as possible.
The Disney Dream and Disney Fantasy are specially designed to accommodate families and groups. Each ship has over 500 connecting doors that allow for ample connecting staterooms.
Connecting staterooms with verandahs feature a partition that may be opened to create a larger shared balcony.
Have more questions or are interested in a Disney Cruise Line??
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